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Terrible Experience with Fred’s Autobody and Painting in Sechelt, BC I had a horrible experience at Fred’s Autobody and Painting, and I feel compelled to warn others. The owner, Fred, was extremely rude and dismissive. He didn’t bother to ask a single question about the damage beyond the exterior, completely ignoring any other concerns I had. He just took a few pictures and left without even listening to me. When I called later to ask about the timeline for repairs, I was accused of trying to scam them and cut in line! I was shocked and appalled by this accusation—it was completely uncalled for and totally unprofessional. The only positive part of this nightmare was getting a courtesy car. But even that turned sour. When I returned the car, I handed in the keys and didn’t do a walk-around, nor did I sign any paperwork stating there was damage. Two days later, they called and claimed I damaged the wheels and demanded I pay for it! I asked for insurance details, like the plate number, and was told I had to pay out of pocket. Why would I ever take a courtesy car without insurance? This place is a total scam and should be reported for their shady business practices. Avoid at all costs!
Showed up for my estimate appointment and the estimator was extremely rude. Treated me like I didn't know anything and I was an inconvenience to him. Do not recommend going there.
It's hard to rate a place that does really good work but appears to be overwhelmed with it. It took 5 months from start to finish to complete a repair on my car. Everybody there is pleasant the work was really very good but if you need something done in a hurry it's probably not for you.
My passenger door is broken and I went in to see if someone would look into replacing the broken parts. Imagine my surprise to get surly, unhelpful "service" and to be told that no-one would look at it because they "don't do locks". Unfortunately, Iris was out at the time - she would never treat me like that! Very disappointing.
Just want to thank Fred and his staff for the excellent job on my car.They were all very helpful and my vehicle is resorted to new. Thank you.