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We are part-time residents on the Sunshine Coast and have been using Park Road Automotive for the last 4 years. We have consistently received professional service from these guys on a variety of vehicles they have serviced for us. Recently we had our older 4Runner in for repair and were on a time crunch to leave for ON. Park Auto dropped the 4Runner off at our place after the part arrived and service was complete several days later. This allowed us to get home on time without having to wait for it. Thanks for doing this!
We want to say that Park Road Auto went above and beyond giving great customer service. They were patient and persistent in solving an issue with our Jeep. We would recommend this garage 100%. We will definitely be going back for any other repairs we might need in the future. Thanks so much, guys!
As a long time customer of Park Motors I am continually grateful to have them take care of my car, where they are experts I know virtually nothing about the operations of a vehicle. They are honest, caring, efficient and know their business.
Very disappointed with my last encounter there. Used them three times. First time they fixed an issue with a misfiring cylinder and all went well other than having to wait two weeks for an opening in their schedule. Second time was for an oil change and tune up. Picked up the car and other than the receipt, there was no paperwork to say what work they had actually done and the mechanic wasn’t around. Had to call in later and was told what they did but never got anything in writing. Third time I took my car in to get the horn replaced as it had stopped working. $150. Three months later horn isn’t working. Took it back to them and they said the part they’d replaced had crapped out and though under warranty, the supplier wouldn’t send a replacement part without the return of the old one plus they wouldn’t cover the cost of shipping. Rather than get another crappy part, the fellow at Park Road said he’d call Hyundai and get a quote on a part from them. Never heard back from Park Road so I called Hyundai myself and eventually took my car into Vancouver to get the horn replaced. They quoted me $183. While the car is in the dealership shop I get a call from them saying that when Park Road installed the after market horn, they cut the wires in such a way that they were fraying and needed to be repaired and that the wrong connectors had been used. Final bill for that job $304. Not impressed by the shoddy work they did and that I had to pay to get their mistakes fixed. Never going back.
Part Road Automotive is excellent service especially Jordan, he did a great job take care of the customer. I recommended in my experience first time used the service.