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Was in and ordered glass,said it would be in on Wednesday of last week . . I get a call to come in on Tuesday. Then I get another call to come in on Monday instead of Tuesday. I go in at 8:30 Monday and they say we don't have the glass for your vehicle !!! Why book an appointment with out the glass . No wonder people go elsewhere. If I wasn't leaving the country soon I would be going elsewhere too. He said they will call, NOT heard as yet . Gordon Harry Please note they called and said they are getting wind shield sent over to install tomorrow . Stay Turned .Ok i gave them one more star because they did get the wind shield in the next day to complete the job. Thank You For That. :-). But closing off I want to mention again not to give out appointment dates (x2 ) until at least be sure the stock is in to do the job . Gordon Harry
Justin got my new windshield in sooner than expected and got my car in that much sooner (windshield came in a week early). They held to their word on how long it would take and when to pick it up. They even fixed the trim and gasket that the previous owner of my car mucked up. I would definitely recommend. I've gotten 2 windshields done on previous cars and each time, I got excellent service and top value.
I own a construction company on the sunshine coast bc. And we use glass Dr for all of our glass needs!! The service is great!!! And pricing fair. I deal with Justin at the local store and he always responds promptly, and is easy to deal with. Thanks glass Dr!!
The product was flawless. Justin wasn’t customer-friendly (wasn’t that helpful and was rushed) but did the job, while Trevor provided a pleasant experience.
Quick efficient windshield install w/OEM parts ; dealt with ICBC and Optiom .. paid $200 deductible, submitted Optiom reimbursement documentation.